Congress/Symposium program – Imitation welcome

Best Practices are front and center for two days

The CRM-expo combines theory and practice.  In the forum, the CRM-expo congress demonstrates successful strategies and campaigns to imitate regarding customer relationship management.   Users from different industries report on their projects, pitfalls, recipes for success, and expansion stages.  The Best Practices from the companies are flanked by innovative topics about CRM methods and trends.  National and international experts make up the key note speakers.

     

As a visitor to the congress you can take advantage of the opportunity to learn from the best in the industry in order to take back concrete recipes for successful CRM to your company.  Nowhere else will you experience such a compact and informative way of learning what opportunities CRM offers and how you can insert customer relationship management into your campaign, customer loyalty strategies, sales development activities, or product launches without incurring losses.

The congress is divided into three areas:

Provider-Forum
Here you can see software companies and CRM consultants, who are supportet by their customers, showing their systems and applications – practical and actual.

User-Forum
Here you experience at first hand the best and most successfull CRM-applications. Here also the winners of the CRM Best Practice Award 2008 present their solutions.

Theme-forum and panel
Trends and future developments in the CRM branch, panel discussions and analysis from admitted experts are presented here.

If you liked to enrich the congress program of the CRM-expo 2008, please bring your proposal with the the “Call for Paper“ until 30.05.2008

At the moment we are developing the program run with our consulting experts. At this place you will find the detailed program in the middle of 2008. The fastest way to find out about that, is to apply for our Newsletter.

To receive an impression about the quality of the CRM-expo congress, you can find the whole program of the CRM-expo 2007 here. Some of the lectures can be downloaded.

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*Please note that this content is only available in German.