Press Information

Information about CRM and live from the CRM-expo – always up-to-date

Since 1999, the CRM-Expo has been the top event on the topic of CRM in Europe. On two days, the deciders and users from companies meet here with specialists and experts from the suppliers – in a very personal and direct atmosphere. Here the trends are examined and set, the markets observed and experiences shared. In the press centre of CRM-expo, we have the latest information about the CRM-expo and from the exhibitors for the media representatives. You can also find photo material there. Should you wish to arrange interviews with members of the independent selection panel about market trends or specific business topics or want a conversation with the organiser asfc or the project team, than please don’t hesitate to contact our press agency. We are looking forward to hear from you.



  • Adress management/Listbroking
  • Analytical CRM
  • Augumented Reality
  • Field Control
  • Complaint
  • Business Intelligence
  • CRM Blogs/Twitter/Podcasts
  • Call Center Solutions
  • CRM Best Practices
  • CRM on Demand
  • CRM and customer support services
  • Privacy
  • Dialogue marketing
  • Integrated Client
  • Campaign management
  • Customer loyalty
  • Customer based navigation
  • Customer value analysis
  • Customer management
  • Customer service tmanagement
  • Lead generierung/Lead management
  • Marketing/Sales and Web 2.0
  • Mobile CRM/Mobile Marketing/Mobility
  • New CRM-Strategies
  • Customer acquisition
  • Open Source CRM
  • Sales Force Management (SFA)
  • Security
  • Service-CRM
  • Social Communities
  • Software AS A Services (SaaS)
  • Software On Demand
  • Masterdata Management
  • Sales management
  • Sales and marketing automation
  • Sales support