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Themenschwerpunkte:

  • Adress management/Listbroking
  • Analytical CRM
  • Augumented Reality
  • Field Control
  • Complaint
  • Business Intelligence
  • CRM Blogs/Twitter/Podcasts
  • Call Center Solutions
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  • Dialogue marketing
  • Integrated Client
  • Campaign management
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  • Customer based navigation
  • Customer value analysis
  • Customer management
  • Customer service tmanagement
  • Lead generierung/Lead management
  • Marketing/Sales and Web 2.0
  • Mobile CRM/Mobile Marketing/Mobility
  • New CRM-Strategies
  • Customer acquisition
  • Open Source CRM
  • Sales Force Management (SFA)
  • Security
  • Service-CRM
  • Social Communities
  • Software AS A Services (SaaS)
  • Software On Demand
  • Masterdata Management
  • Sales management
  • Sales and marketing automation
  • Sales support

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