Integrated Customer Data

Despite all efforts surrounding systematic data updates, there are still frequent multiple recordings of customer specific data.  Also the interdepartmental availability of customer information is not yet standard everywhere.  To avoid this, more and more integration solutions are being used which guarantee as redundancy-free as possible storage, a company-wide exchange and smooth access to customer data.  Also here the CRM-expo provides an extensive overview of the current uses and solutions.

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Diese und viele andere Themen rund um das Customer Relationship Management finden Sie auf der CRM-expo:

  • Außendienststeuerung
  • Call Center-Lösungen
  • CRM Best-Practices
  • Datenschutz
  • Kundenwertanalyse
  • Kundenmanagement
  • Kundendienstmanagement
  • Mobiles CRM
  • Neue CRM-Strategien
  • Sales Force Management (SFA)
  • Security
  • Service-CRM
  • Software AS A Services (SaaS)
  • Software On Demand
  • Stammdaten-Management
  • Vertriebssteuerung